Privacy Policy

01

Information We Collect

We may collect personal information that you voluntarily provide to PASDEV, including:

• Full name
• Email address
• Phone or WhatsApp number
• Company or organization name
• Country or location information you provide
• Project requirements and enquiry details
• Delivery information when placing an order
• Order and transaction information
• Information submitted when registering for PASDEV Academy programs
• Files or documents voluntarily attached to forms
• Communications you send to PASDEV

We only request information that is reasonably necessary for the relevant service or interaction.

02

How We Collect Your Information

We may receive information when you:

• Contact PASDEV through our website
• Submit a Request a Quote
• Make an enquiry about our services
• Place an order through the PASDEV Store
• Register or enquire about PASDEV Academy
• Request technical support
• Subscribe to communications, where offered
• Contact us through email, telephone, WhatsApp or other official channels
• Submit information through another PASDEV form or service

03

How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Prepare quotations and project proposals
• Communicate about projects and services
• Process and fulfil Store orders
• Arrange delivery of purchased products
• Provide customer and technical support
• Process Academy registrations and enquiries
• Send important service or transaction-related communications
• Maintain appropriate business and transaction records
• Improve our website, products and services
• Protect our website and services against misuse, fraud and security threats
• Meet applicable legal and regulatory requirements

Where required, we will seek appropriate permission before using personal information for marketing communications.

04

Payments

When you make a payment through PASDEV, payment information may be processed by an authorized third-party payment provider.

PASDEV does not need to directly store complete card details when payments are securely processed by such providers.

Payment providers process information according to their own privacy and security practices.

05

PASDEV Store

When you purchase a product from the PASDEV Store, we may collect information necessary to process your order, including your:

Name • Phone Number • Email Address • Delivery Information • Order Details

This information may be used to confirm your order, process payment, arrange delivery, provide support and communicate important updates regarding your purchase.

06

How We Protect Your Information

PASDEV takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet-based system can guarantee absolute security.

07

When We May Share Information

PASDEV does not sell your personal information.

We may share limited information where reasonably necessary with trusted service providers that help us operate our services, such as:

• Payment processors
• Hosting and cloud providers
• Delivery or logistics providers
• Email and communication providers
• Website infrastructure and security providers

We may also disclose information where required by applicable law, regulation, court order or lawful request.

Service providers should only receive information necessary to perform the relevant service.

08

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, processing transactions, maintaining appropriate business records and meeting legal obligations.

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

09

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain personal information
• Withdrawal of consent where processing relies on consent
• Information about how your personal information is being used

To make a privacy request, contact PASDEV through our official contact channels.

We may need to verify your identity before completing certain requests.

10

Cookies

PASDEV may use cookies and similar technologies to provide essential website functionality and, where applicable, improve website performance and understand how our services are used.

For more information, please read our:

11

Third-Party Links

Our website may contain links to external websites or services.

PASDEV is not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

12

Children’s Privacy

PASDEV’s general website and commercial services are not intended to knowingly collect personal information from children without appropriate authorization where required by law.

If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address it.

13

International Services

PASDEV may use technology and service providers whose infrastructure operates outside Ghana.

Where personal information is processed or stored through such providers, we take reasonable steps to use reputable services and appropriate safeguards where required.

14

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies or legal requirements change.

The latest version will be published on this page with an updated Last Updated date.

Your Privacy Matters

We believe personal information should be handled responsibly, securely and transparently.